Where Trust Comes to Life: “The Four Stages of Psychological Safety”
It started with a sigh.Not the kind you hear — the kind you feel. Lebo had been quiet for weeks. She showed up, did her work, smiled when spoken to. But something was missing — her spark. After a long meeting one afternoon, she lingered behind.I asked gently, “Are you okay?” She hesitated before replying: […]
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